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Privacy Policy

Effective Date: August 9, 2024

SpatialScale, LLC ("we," "us," or "our") operates the website spatialscale.com (the "Site") and provides a geospatial cloud SaaS product for 3D analysis and visualization at cloud scale (the "Service"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, and your rights regarding your information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

Personal Data:
We may collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Postal address
  • Payment information
  • Company name

Usage Data:
We may automatically collect certain information about your interaction with the Site, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring URLs

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our Site, to analyze Site usage, and to assist in our marketing efforts. For more information, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Service
  • To process your transactions and manage your account
  • To communicate with you, including responding to your inquiries and sending service-related communications
  • To personalize your experience and deliver content that matches your interests
  • To improve our Site, products, and services
  • To comply with legal obligations and protect our rights and interests

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Consent: We may process your data if you have given explicit consent.
  • Contractual Necessity: We process your personal data to fulfill our contractual obligations to you.
  • Legal Obligation: We may process your data as required by applicable laws and regulations.
  • Legitimate Interests: We process your data for our legitimate business interests, such as improving our services and maintaining the security of our Site.

4. Sharing and Disclosure of Information

We may share your personal data with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the new owner.

5. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). We ensure that such transfers are made in compliance with GDPR by implementing appropriate safeguards, such as Standard Contractual Clauses or relying on your consent.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When we no longer need your personal data, we will securely delete or anonymize it.

7. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain conditions.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data on grounds relating to your particular situation.
  • Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@spatialscale.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SpatialScale, LLC
7415 Southwest Pkwy Bldg 6 Ste 500-140
Austin, TX 78735
Email: info@spatialscale.com

Thank you for trusting SpatialScale, LLC with your personal data. We are committed to protecting your privacy and ensuring your information is secure.